Everything You Need to Know about RLAX Massage

Everything You Need to Know

RLAX is your trusted provider of premium at-home wellness services. Our team of certified professionals delivers care right to your door — seamless, reliable, and stress-free.

Easy to book

Order through our website
or app with just a few clicks.

Trusted across Thailand

With over 50,000 5-star ratings from customers in 5 locations.

No hidden cost

Our price is inclusive of travel fees & service equipments.

Self-Care, Delivered to Your Home

RLAX offers a growing range of wellness services — right where you are. We’re expanding to bring even more self-care options to your doorstep.

Choose from 11 massage types, available in 60, 90 or 120-minute sessions. Whether you’re booking solo or as a couple, RLAX brings the perfect treatment to your door.

Relax longer for less. Our 2–3 hour packages offer premium care at a discounted price — designed to leave you feeling truly pampered.

Getting your nails done has never been easier. Enjoy a gel manicure and pedicure—right at home. No salon needed.

Intensive Provider Trainings

Great service starts with great people. That’s why every RLAX provider goes through hands-on onboarding, continuous training, and regular skill development.

Here’s how we make it happen:

  • Intensive onboarding led by our in-house training team
  • Ongoing upskilling to introduce new services and keep up with industry standards
  • Quality assurance checks to ensure consistency and care in every session

How to Book with RLAX

Booking with RLAX is easy and here is how you do it:

  • Step One: Book a RLAX service through our website or download our easy-to-use RLAX mobile application on Google Play Store or App Store.
  • Step Two: Simply add your location and choose a time (minimum 90 minutes in advance). On the day of your appointment, we will send you a reminder and your provider will arrive 5 to 10 minutes before the appointment time.
RLAX Locations

Thailand Coverage

RLAX services are available in major cities across Thailand. *Our nail service is currently exclusive to Bangkok.

Moments of Self-care at home

Got A Few Questions?

RLAX Home Service Massage is the simplest way to enjoy a professional, spa-quality massage delivered straight to the comfort of your home, office or hotel.

You can book a spa-quality home massage easily, and hassle-free via our website or mobile application.

You simply need to select the massage type of your choice on our website or app, enter your contact information in the booking form, and make your payment online via credit card, bank transfer, or prompt pay.

Once the payment has been approved, your booking is now confirmed. You will first receive a booking confirmation via email and then a notification email of your assigned therapist closer to your appointment.

In as little as 90 minutes, feel free to book a massage straight to your home or hotel on the same day. RLAX is available 7 days a week/daily (including public holidays). Our operating hours are from 9AM onwards.

*Last massage booking is between 19:00HRS – 21:00HRS. Depending on the city you are located in.

Check out how to book a massage in the video tutorial below.

WATCH VIDEO

A gratuity is not required or expected. Your provider is already well-compensated but if you have experienced an exceptional service & would like express your appreciation, then please feel free to do so.

Yes, do click to find out more about our latest home massage deals & promotions.

Yes! Whether you prefer a light, medium, or deep pressure massage, simply communicate your preferences to your therapist at the beginning of your session, and they will tailor the massage to your needs.

By choosing RLAX, your mobile massage therapist will bring everything needed for the perfect spa-quality massage at home.

Your therapist will bring a mat, clean linen sheets, massage oils, alcohol gel, candles & music.

For your own comfort we suggest that you prepare:

  • A clean area for the massage
  • A pillow to rest your head on during the massage
  • Wear loose-fitting & comfortable clothes.

**If you have booked an oil massage, you would be required to remove your clothes so that it does not get stained by the oil. The RLAX guidelines stipulate that you should wear undergarments at all times during any massage. The massage therapist will cover you with a sheet to preserve your modesty and to ensure your comfort.

Your safety is our highest priority. We perform full background checks on all our Home Massage Providers, as well as a routine check on their overall performance. Any complaints or low feedback ratings by clients are automatically logged and followed up with an internal investigation.

We will then personally follow up with the client.

RLAX booking platform allows you to book a massage for a maximum of 2 people at a time. For a couples massage, you can choose 1 of 2 options:

  1. Same time massage- RLAX will send two therapists to perform your massage at the same time.
  2. One after the other - For this option, a single therapist will perform two massages, one after another.

You may choose the same or a different type of massage for the second person. For example, one person may want to have a Traditional Thai massage, and the other might prefer a Facial Acupressure and Head massage instead.

It is entirely up to you & your massage partner! :) Check out a video tutorial below!

WATCH VIDEO

As as part of RLAX's safety regulations & payment policy, all payments are made via credit card, bank transfer or prompt pay.
We do not accept any cash payments. Customers are required to pay for their massage booking online via our website or mobile application.

Payments are seamless and secure through our system. An official email confirmation of your RLAX booking will be sent out once it has been approved.

Yes, you may add on extra time to your existing booking:

  • For an extra 30 minutes: 300฿
  • For an extra 60 minutes: 600฿
  • For an extra 90 minutes: 900฿

If you decide to add on an extra 30 minutes, 60 minutes or 90 minutes to your massage booking,  please inform your therapist first so that he/she can select the extra time option on their mobile application and continue the massage for you.

You will not be required to pay in advance.

Before the booking is complete, the therapist's application will display a pop-up QR code, and you can proceed to make payment via prompt pay or bank transfer.

After the payment has been processed, your therapist will be able to complete the booking successfully.

Download the App & book your wellness session on the go.

Planning a massage session for your workplace?

Planning a massage session for your workplace?

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